Terms & Conditions
These terms explain the rules, responsibilities, limitations, and legal conditions that apply when you use Startup Mates and its services.
Platform role
We connect users with independent experts and manage the workflow around that service.
User responsibility
You must provide accurate information and use the platform lawfully and respectfully.
Limits of service
Startup Mates does not guarantee outcomes, approvals, or uninterrupted availability.
Legal framework
Use of the platform is governed by these terms and applicable Indian law.
Startup Mates Private Limited
By accessing or using the Startup Mates platform, documents, content, or services, you agree to these Terms & Conditions. If you do not agree, you should not use the platform.
You also confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
All content and materials on the platform are provided for general informational purposes and should not be treated as a substitute for professional advice.
About Startup Mates
Startup Mates Private Limited is a techno-legal platform and technology aggregator that connects users with independent professionals, including:
- Chartered Accountants
- Company Secretaries
- Cost and Management Accountants
- Lawyers
- Consultants and domain experts
We provide technology, coordination, and workflow support, but the professionals offering services remain independent.
Platform Role and Limitation
- We act as an intermediary platform connecting clients with experts
- We may assign requests to suitable professionals based on the service needed
- We may collect payments and coordinate service workflows
No Professional Advice
Startup Mates is not a law firm and does not provide legal, tax, or financial advice.
- Using the platform does not create a direct professional-client relationship with Startup Mates
- Content on the platform is intended for awareness and general information
- Users should seek qualified professional advice before making decisions
User Responsibilities
- Provide accurate, complete, and current information
- Independently evaluate any expert or recommendation provided through the platform
- Take responsibility for decisions, documents, and instructions you provide
- Accept that expert assignment made with your approval is based on your consent
User Conduct Guidelines
When using the platform, you must not:
- Use abusive, offensive, illegal, or misleading language
- Post harmful, defamatory, or unlawful content
- Send spam or unauthorized messages
- Attempt to breach platform security or misuse system access
- Violate any applicable law or regulation
Use Restrictions
Platform content is protected by intellectual property rights and is for lawful personal or business use only.
- You may not copy, reproduce, republish, or distribute content without permission
- You may not reverse engineer, scrape, automate, or commercially exploit the platform
- All logos, text, graphics, and documents remain owned by Startup Mates or its licensors
Confidentiality and Risks
- We aim to keep client information private until consent for sharing is given
- Experts should only access information relevant to an authorized engagement
- Internet and digital communication carry inherent confidentiality and security risks
- We cannot guarantee absolute security or confidentiality in every circumstance
Liability and Warranties
Services and platform access are provided on an "as is" and "as available" basis.
- We do not guarantee uninterrupted service, error-free operation, or immediate correction of defects
- We disclaim warranties regarding accuracy, reliability, completeness, and specific results
- Startup Mates is not liable for indirect damages, loss of profits, data loss, delays, or unauthorized access events
No outcome guarantee
Service success may depend on facts, documents, regulations, and external authorities.
Indemnity
You agree to indemnify Startup Mates against claims arising from misuse of the platform or violation of these terms.
Disputes and Jurisdiction
- These terms are governed by Indian law
- Disputes may be resolved through arbitration where applicable
- Courts in Delhi, India will have jurisdiction unless otherwise required by law
- We may update these terms from time to time, and continued use means acceptance of the latest version
Contact and Grievance
Company Contact
Startup Mates Private Limited
Phone: 9311395139
Email: support@startupmates.in
Grievance Officer
Name: Kamna Singh
Email: support@startupmates.in
Phone: 9311395139
Hours: Monday to Saturday, 9:30 AM to 6:30 PM
Questions about these terms?
Reach out if you need clarification on platform rules, service limitations, or grievance handling.